Effective communication is an art. Not everyone is able to communicate effectively. It is true that we all communicate but the difference lies in the manner that we do it. Many of us have difficulty getting the message across to the other person, although we may have a fair idea of what we want the other person to know.
Improvement of communication skills is the need of the hour and in order to improve, we must be able to see the mistakes. Communication skill assessments are conducted to be able to judge the capability of the individual to communicate effectively.
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The assessments are usually done in two parts, verbal and non-verbal. Verbal communication skill assessment is done to see how proficient an individual is in the usage of words.
The test assesses the manner in which we use words to convey the meaning and the meaning that we interpret from the words. This assessment is done through oral or written examinations.
The non-verbal communication skill assessment is done to find out how well a person is able to express oneself with the help of gestures and drawings or other symbolic languages. This process uses observation and evaluation for the assessment.
Communication skill assessment is an instrument to let you gauge your performance and the kind of improvement required to communicate effectively. Having the right attitude will promote improvement because attitude is a small thing that makes a big difference.